C
Catt
Way back in ancient history Bachmann introduced their version of the GE B23-7 in HO scale. This has to have been at least the very early 1990s.So that's a minimum of 15 years at least.
Anyway over the ensuing years I have managed to lose some of the railings (the ol gal has been in and out of storage alot since 1997) Anyway about a month ago I emailed them to inquire about buying some railings for it.Today I got an envelope from Bachmann with a complete set of railings and an envoice marked very clearly "NO CHARGE".
I think this action speaks very clearly of thier customer commitment and will keep me buying their product. :mrgreen:
Anyway over the ensuing years I have managed to lose some of the railings (the ol gal has been in and out of storage alot since 1997) Anyway about a month ago I emailed them to inquire about buying some railings for it.Today I got an envelope from Bachmann with a complete set of railings and an envoice marked very clearly "NO CHARGE".
I think this action speaks very clearly of thier customer commitment and will keep me buying their product. :mrgreen: