Walthers support

Nick8564

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Sep 3, 2004
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Has anyone had problems with Walthers customer support. I have sent two emails and called 4 times and can never get a person to talk to me.
just wondering if the LifeLike buyout is still on the table and slowing things down. Thanks
 

sumpter250

multiscale modelbuilder
Jan 19, 2002
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In the 2006 Walthers catalog, Life Like immediately follows Trainline. Pretty good indicator that Life Like is now Walthers' product.
Customer support?, may just be behind due to the holidays.
Pete
 

eightyeightfan1

Now I'm AMP'd
Jun 18, 2002
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I've never had a problem with them.
In fact...They called me a couple of times to tell me something was backordered, even if it showed in stock on their website.
 

jim currie

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Jun 29, 2003
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never have had a problem with walthers and they have replaced or sent parts to fix items several times but never tried the web site always used the phone.
 

Nick8564

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Sep 3, 2004
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They finally replyed to me and were a great help. I guess the holidays are bogging them down.