I ordered several peco ho code 100 turn outs from Hobby Circle in Brooklyn, NY via their website over two weeks ago. I first became concerne when I couldn't indicate insulfrog vs. electrofrog and left hand vs. right hand. After placing my order I immedately emailed them referencing my order number and provided the additional information. I heard nothing back over the weekend and waited for a response on Monday and Tuesday. I got nervous and left a phone message. Finally I received an email requesting specifics - they didn't seem to have any knowledge of my email or my voice mail. There we subsequent delays but finally I was able to convey what I wanted. Several days later a charge finally showed up on credit card - awe the shipment would finally be coming (there is a large yard coming together in the basement and my construction has been delayed waiting for these points). The box arrived today - 3 curved turnouts as ordered but only 3 of 8 short turnouts but they were right hand not left hand - 5 short and the wrong direction! Oh, but they included the credit card slip showing I had been charged for the full amount. I called, I emailed, haven't heard anything back yet. This one worries me. Anyone else done business with these folks either locally or on the web? They are at 38 Franklin Ave. in Brooklyn, NY. ?? Thanks.