Just had a quick question for any of you that have used the manufacturer's warranty. Several times Iv'e seen threads that comment on sending something back in to have it repaired or replaced. Iv'e heard from this forum and from a number of hobby shop owners that Bachmann is real good about standing behind their product and their website seems to confirm this.
I finally got thru to them today and was told that the engines I shipped to them have been received and are scheduled for repair. I was told it will be at least 6 weeks. Is this a little long or does it usually take awhile?
How are the others on warranties and turn-around time? IHC? Broadway Limited? Athearn? Mantua?. I'm just trying to get an idea of what to expect because I have three or four others that are not Bachmann. The IHC, Broadway Limited, and Mantua are all running fine now, but who knows---------John
I finally got thru to them today and was told that the engines I shipped to them have been received and are scheduled for repair. I was told it will be at least 6 weeks. Is this a little long or does it usually take awhile?
How are the others on warranties and turn-around time? IHC? Broadway Limited? Athearn? Mantua?. I'm just trying to get an idea of what to expect because I have three or four others that are not Bachmann. The IHC, Broadway Limited, and Mantua are all running fine now, but who knows---------John