Need help with order

Discussion in 'Zealot Archives' started by OldSalt, Dec 27, 2006.

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  1. chmielm

    chmielm Member

    Dear Golden Bear,

    Of course I will help you.
    To be honest I admire Your work so I can not let down my idol.....

    Could you send me (via private message) some information on your order?
    number, what models did you purchase, and the ca. date of order. The more the better

    Looking forward to your reply
  2. OldSalt

    OldSalt Member

    I'm afraid I must move to the "do not order from" list. The promised refund for my order never happened despite Michał's efforts on my behalf. Lesson learned - if you don't speak the language, don't spend the money...

    Update - I just received word from Paper-Hobby that the refund request was passed to the credit card processer (All Pay) on 19 Jan and that there is a 14-day processing time. My evaluation remains unchanged.
  3. chmielm

    chmielm Member

    Dear All,

    I have official confirmation from Paper-Hobby that all of You will get (or already did get -case of OldSalt) Your money back.
    To awoid such cases in future they will publish info (in English) on their Web site that they operating only in Poland.
  4. chmielm

    chmielm Member

    all ok?

    Dear friends,

    Can You provide mi update of information on those cases?
    Did you get your money back?
  5. OldSalt

    OldSalt Member

    Yes, my credit card was credited with the amount of the order. All is well here.
  6. shoki2000

    shoki2000 Active Member

    Paper-Hobby used to be very reliable, but some time ago all this changed and their service became spotty...
    Did you check or
    Maybe you will find what you are looking for there. Both stores offer excellent service and in case of Model-Hobby very reasonable shipping. Paper model Store is US based so shipping is non issue here.
  7. sbelobaba

    sbelobaba New Member

    Shipping from

    I sent a message to asking about shipping to Canada and got reply:
    Hello Serge,

    Yes, We are sending parcels to Canada.

    These are prices and a delivery time of model packets:

    Economical packet - weight 0.5 kilogramme - 7 USD / over 1 month
    Economical packet - weight 1.0 kilogramme - 11 USD / over 1 month
    Economical packet - weight 2.0 kilogramme - 18 USD / over 1 month
    Economical packet - weight 5.0 kilogramme - 33 USD / over 1 month

    Express packet - weight 0.5 kilogramme - 10 USD / about 10 days
    Express packet - weight 1.0 kilogramme - 16 USD / about 10 days
    Express packet - weight 2.0 kilogramme - 31 USD / about 10 days
    Express packet - weight 5.0 kilogramme - 65 USD / about 10 days

    While placing an order a calculated weight of products and a quoted exact price of the shipment will stay in the shop. It is possible to pay in my shop paypal.

    Best regards
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