LL GP9 cracked gear...who to contact?

[MilesWestern]

Now that Lifelike had been bought by walthers, what do I do to get replacement parts for my geep? I also, in addition to the cracked gears, have warped sideframes! :curse: Can I get those repleaced too? I really need these parts, and if anyone could give me information, or a telephone #, that would be much appreciated! Thanks in Advance!

 

[matt fisher]

re cracked gears

hi
do you still have the parts sheet ? if you look at parts sheet you should find the part number and possiably A phone number, also you can go to walthers web site , when i'm missing parts from any athern blue box kit i call athern and they will replace the part ,
that's missing but it usally takes a week or two . they will replace the part , because they dont wont a unhappy customer.

matt

 

[Dick Elmore]

:curse: About 4 months ago, I called Walthers and asked them to send me a pair of GP7 trucks, gears etc. They were very nice and ship me a set right away. Four days ago, I called to ask if the traction wheels on the new Heritage 2-8-8-2 were availlable separately.
Before I could get the whole question out, I was very abruptly informed they were not. I asked if it was because they wouldn't fit on the first run models and was told " I don't know, but you can't have them" !!! Rots-o-ruck.

Dick
Texas chief

 

[jim currie]

I have contacted Dan Larkee at walthers several time for warrenty on proto locos have always been treated well and got my parts fast .

 

[MilesWestern]

Jim, how can I get in touch with Dan? That sounds like the best way yo approach this problem. PM me any info you can provide. Thanks All you guys!

 

[jim currie]

his email addy is danl@wathers.com