Getting something fixed under Marklin warranty

Discussion in 'N / Z Scale Model Trains' started by Amazonas, Dec 2, 2009.

  1. Amazonas

    Amazonas New Member

    I need to get a Marklin loco fixed under warranty. Unfortunately the dealer where I bought it is no longer in business.
    So I guess my only option is to go directly to Marklin.

    Their contact information on their website is an email address
    for someone called Tom.

    So far Tom hasn't replied. My only other option appears to be to write to them.

    Does anyone has any experience or insights? Thanks.
  2. Amazonas

    Amazonas New Member

    Well, 61 views but no replies. Looks like a lot of people are interested but no one has any info.

    So I'll keep you posted how it goes.

    No reply to my email so I have writen a letter to Marklin USA.

    If no response to that it's on to Germany.....
  3. Sawdust

    Sawdust Member

    Sorry you didn't get too much attention, a lot of viewers but no talkers on here. I found this link that may help you. Let us know & keep asking, sometimes it takes awhile to get a response.
  4. Amazonas

    Amazonas New Member

    Marklin warranty.

    Thanks for the response.
    What I'm not clear about from this is whether any of these dealers will fix it under warranty. But I guess I can ask ! There is one of them on this list near me but I don't care for them much. I think I will start however by asking the folks at my local hobby shop. They aren't on the list but they do sell Marklin stuff. They are pretty good so maybe they will be able to assist.
    Thanks again.

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