Bachman exchange

Discussion in 'Getting Started' started by Clerk, Dec 17, 2002.

  1. Clerk

    Clerk Active Member

    I had a prairie 2-6-2 that one wheel came off the front idler truck. I sent a E Mail to Bachman. The said to send the engine to them. About 10 days after mailing the engine, received a call from Frank at Bachman. He said they no longer stock parts for the prairie 2-6-2 and wondered if I would accept a 2-8-0 in exchange. I accepted the deal and 3 days later the engine was delivered. Wow. fast service. I road tested it and it runs like a dream. It doesn't have much speed but the performance more than makes up for it. I am 100% satisfied with Bachmans performance. This is the third time that Bachman has made a exchange for me and upgraded them all.
  2. shamus

    shamus Registered Member

    Yeah Clerk, I have also had very good dealings with Bachmann in the past, I find the service is excellent and quick. I sent back a 3 truck shay and received a new one within two weeks, not bad from the UK.

  3. Clerk

    Clerk Active Member

    Wow shamus. Two weeks reply to the UK is unheard of.

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